Moura e Sá, Patrícia: search on Z-Library

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1

Translating the EFQM model into the courts

Su Mi Dahlgaard-Park, Prof Jens J., Professor, Moura e Sá, Patrícia, Albuquerque, António

Journal:

International Journal of Quality and Service Sciences

Year:

2015

Language:

english

File:

PDF, 176 KB

english, 2015

2

Measuring leadership excellence

Kanji, Gopal K., e Sa´, Patrícia Moura

Journal:

Total Quality Management

Year:

2001

Language:

english

File:

PDF, 246 KB

english, 2001

3

Assessing customer satisfaction and loyalty in the retail sector

Biscaia, Ana Rita, Rosa, Maria J., Moura e Sá, Patrícia, Sarrico, Cláudia S., van der Wiele, Ton

Journal:

International Journal of Quality & Reliability Management

Year:

2017

Language:

english

File:

PDF, 819 KB

english, 2017

4

The Role of TQM Practices in Technological Innovation: The Portuguese Footwear Industry Case

Moura E Sá, Patrícia, Abrunhosa, Ana

Journal:

Total Quality Management & Business Excellence

Year:

2007

Language:

english

File:

PDF, 143 KB

english, 2007

5

Finding the path to organizational excellence in Portugese local government: A performance measurement approach

Mani, T. P., e Sá, Patrícia Moura, Kanji, Gopal

Journal:

Total Quality Management & Business Excellence

Year:

2003

Language:

english

File:

PDF, 179 KB

english, 2003

6

Are TQM principles supporting innovation in the Portuguese footwear industry?

Ana Abrunhosa, Patrícia Moura E Sá

Journal:

Year:

2008

Language:

english

File:

PDF, 342 KB

english, 2008

7

Development and validation of a novel lateral flow immunoassay device for detection of aflatoxins in soy-based foods

Evangelista, Vanessa Olinto, Pelegrini, Patrícia Barbosa, Mulinari, Fernanda, Lacerda, Ariane, Moura, Rodrigo, Cardoso, Ludimila PV, Bührer-Sékula, Samira, Miller, Robert NG, Grossi de Sá, Maria Fátim

Journal:

Analytical Methods

Year:

2017

Language:

english

File:

PDF, 1010 KB

english, 2017

8

The development of an ideal kindergarten through concept engineering/quality function deployment

e Sa, Patricia Moura, Saraiva, Pedro

Journal:

Total Quality Management

Year:

2001

Language:

english

File:

PDF, 199 KB

english, 2001

9

How much nitrogen is fixed by biological symbiosis in tropical dry forests? 1. Trees and shrubs

Leonardo Queiroz de Souza, Ana Dolores Santiago de Freitas, Everardo Valadares de Sá Barretto Sampaio, Patrícia Maia Moura, Rômulo Simões Cezar Menezes

Journal:

Nutrient Cycling in Agroecosystems

Year:

2012

Language:

english

File:

PDF, 271 KB

english, 2012

10

Drivers of customer satisfaction and loyalty in swimming pools

Moura e Sá, Patrícia, Cunha, Patrícia

Journal:

The TQM Journal

Year:

2019

Language:

english

File:

PDF, 268 KB

english, 2019

11

Development of a Healthy Lifestyle Assessment Toolkit for the General Public

Reis, Flávio, Sá-Moura, Bebiana, Guardado, Diana, Couceiro, Patrícia, Catarino, Luis, Mota-Pinto, Anabela, Veríssimo, Manuel T., Teixeira, Ana Maria, Ferreira, Pedro L., Lima, Margarida P., Palavra, F

Journal:

Frontiers in Medicine

Year:

2019

Language:

english

File:

PDF, 934 KB

english, 2019

12

Climate perceptions and the customer orientation of frontline service employees

Coelho, Filipe Jorge, Augusto, Mário Gomes, Coelho, Arnaldo Fernandes, Sá, Patrícia Moura

Journal:

Service Industries Journal

Year:

2010

Language:

english

File:

PDF, 154 KB

english, 2010

13

A novel immunocromatographic strip test for rapid detection of Cry1Ac and Cry8Ka5 proteins in genetically modified crops

Evangelista, Vanessa Olinto, Pelegrini, Patrícia Barbosa, Mulinari, Fernanda, Moura, Rodrigo S, Cardoso, Ludimila PV, Bührer-Sékula, Samira, Miller, Robert NG, Pinto, Eduardo Romano, Grossi de Sá, Mar

Journal:

Analytical Methods

Year:

2015

Language:

english

File:

PDF, 1.27 MB

english, 2015

14

Promoting sustainable residential water use: a Portuguese case study in ownership and regulation

Martins, Rita, Moura e Sá, Patrícia

Journal:

Year:

2011

Language:

english

File:

PDF, 245 KB

english, 2011

15

Data quality requirements for water bills

Moura e Sá, Patrícia, Martins, Rita

Journal:

The TQM Journal

Year:

2016

Language:

english

File:

PDF, 320 KB

english, 2016

16

Kanji's Business Scorecard

Kanji, Gopal K., Moura E Sá, Patrícia

Journal:

Total Quality Management

Year:

2001

Language:

english

File:

PDF, 555 KB

english, 2001

17

Inhibition of Pancreatic Lipase and Characterization by Extracts From Fruit Pomaces Cultivars Grown in Brazilian Semiarid

Borges, Josileide Gonçalves, Almeida, Jackson Roberto Guedes da Silva, De Sá, Juliana Anielle Ribeiro, Bezerra, Kaline Stela Pires, Damasceno, Patricia Kauanna Fonseca, Reis, Isabela Mary Alves, Moura

Journal:

Journal of Agricultural Studies

Year:

2019

Language:

english

File:

PDF, 334 KB

english, 2019

18

Leadership for excellence in the Portuguese municipalities: Critical success factors, measurements and improvement strategies

e Sá, Patrícia Moura, Kanji, Gopal

Journal:

Total Quality Management & Business Excellence

Year:

2003

Language:

english

File:

PDF, 128 KB

english, 2003

19

[IEEE 2015 10th Iberian Conference on Information Systems and Technologies (CISTI) - Aveiro, Portugal (2015.6.17-2015.6.20)] 2015 10th Iberian Conference on Information Systems and Technologies (CISTI) - Online transparency assessment: The case of Directorate-Generals and SIADAP

Lourenco, Rui Pedro, Moura e Sa, Patricia, Veloso, Susana

Year:

2015

File:

PDF, 2.97 MB

2015

20

Performance Measurement andBusiness Excellence: The Reinforcing Link for the Public Sector

Kanji, Gopal, Moura E Sá, Patrícia

Journal:

Total Quality Management & Business Excellence

Year:

2007

Language:

english

File:

PDF, 158 KB

english, 2007

21

Development of a Healthy Lifestyle Assessment Toolkit for the General Public

Reis, Flávio, Sá-Moura, Bebiana, Guardado, Diana, Couceiro, Patrícia, Catarino, Luis, Mota-Pinto, Anabela, Veríssimo, Manuel T., Teixeira, Ana Maria, Ferreira, Pedro L., Lima, Margarida P., Palavra, F

Journal:

Frontiers in Medicine

Year:

2019

File:

PDF, 934 KB

2019

22

A typology of customer-to-customer interaction and its implications for excellence in service provision

Moura e Sá, Patrícia, Amorim, Marlene

Journal:

Total Quality Management & Business Excellence

Year:

2017

Language:

english

File:

PDF, 369 KB

english, 2017

23

Pulmonary Sarcoidosis: Prognostic Factors at Diagnosis in Patients from North of Portugal

Silva, Ana LuÃsa, Melo, Natalia, Caetano Mota, Patricia, Lima, Bruno, Pereira, JosÃ© Miguel, Cunha, Rui, GuimarÃ£es, Susana, Souto-Moura, ConceiÃ§Ã£o, Morais, Antonio

Journal:

Reumatología Clínica

Year:

2020

File:

PDF, 2.23 MB

2020

24

Kanji's Business Scorecard

Kanji, Gopal K., e Sá, Patrícia Moura

Journal:

Total Quality Management

Year:

2002

Language:

english

File:

PDF, 419 KB

english, 2002

25

Sustaining healthcare excellence through performance measurement

Kanji, Gopal, Moura e Sá, Patrícia

Journal:

Total Quality Management & Business Excellence

Year:

2003

Language:

english

File:

PDF, 425 KB

english, 2003

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